The Claims Education Conference is merging with the SCLA Annual Conference

Claims Education Conference merges with SCLA Annual Claims Conference! The Claims Education Conference, presented by International Insurance Institute (III), is thrilled to announce it is merging with The SCLA Annual Claims Conference presented  by American Educational Institute (AEI) and the Society of Claim Law Associates (SCLA)  The new combined conference will be held at the DoubleTree Resort by Hilton, Paradise Valley – Scottsdale, Arizona, November 7-9, 2013. The training staff at III will be providing claims skills training, while SCLA experts will provide the claims law seminars traditionally presented at the SCLA Conference. All past attendees and supporters of the Claims Education Conference usually held in May are now encouraged to join us in Scottsdale this November. The new SCLA Claims Conference will include: Claims law seminars presented by leading technical and legal experts Claims skills seminars presented by International Insurance Institute Vendor Exhibition Hall AEI Designation Conferment Ceremony Networking opportunities with other claims professionals The merger of these two conferences will provide value-added services to all attendees. The educational program at the SCLA Claims Conference will now be a complementary blend of both technical and general claims training. Attendees can sharpen their general claims skills, increase their claims law knowledge, and become better claims professionals.   REGISTRATION: Registration materials, including fees, hotel information, and a description of the educational seminars will be available on or about February 28, 2013. For more information now, contact an SCLA representative at (908) 766-5920, Monday through Friday, 9:00 am to 5:00 pm, ET or visit their website http://www.sclasociety.org

The Orlando Claims Assn is hosting their 2nd Annual Seminar and Cook off in April 2013- 5 CE’s

I’m sharing this post in the Orlando Claim Associations Linkedin group posted today:

Orlando, FL 2nd Annual Claims Seminar with 5 CE’s April 2013

This was posted in the Orlando Claims Assn forum on Linkedin and many of our Florida claims folks may be interested in attending:

Announcement from Orlando Claims Association, Inc. 2nd Annual OCA CE Seminar and Cook-Off Event – REGISTRATION NOW OPEN!!
Ladies and Gentlemen, 
Registration for this event is now open! Please visit the OCA website to register for this event. It is one-of-a-kind, and the most fun CE seminar you can attend in the State of Florida. This years’ event will host the new state mandated 5-Hour UPDATE Course for ALL Adjusters and will incorporate topics in both the casualty and property arenas. The CE Seminar will conclude at approximately 2:00pm and open up into a Rib Cook-Off where cook-off teams will be ready and waiting for you! They are fighting for number 1, and you will be a judge! The afternoon will include networking, feasting, socializing, games, prizes and live music from Orlando’s own…JILLS CASHBOX! You don’t want to miss it! Registration fees are minimal for a 5-Hour CE class. Please register early. 

Sponsorship opportunities are also available for this event. It is without fail that sponsors really make these events possibly. Sponsorship opportunities are limited, so please sponsor early. And let’s not forget the cook-off teams!! Last year we sold out of space for cook-off teams and had to turn some away. Please if you are interested, download the information packet, fill out the appropriate paperwork and submit it with your entry fee. 

We are looking forward to another great event. We will see you there!! 

April 18, 2013 
Sheraton Orlando North Hotel 
600 North Lake Destiny Drive 
Maitland, Florida 32751 

http://orlandoclaimsassoc.com/cookoff_registration.html

CE Seminar & Cook-Off orlandoclaimsassoc.com

Orlando Claims Association (OCA) is a professional association of claims adjusters in Orlando, Florida. We have monthly dinner meetings with speakers.

We have now posted sponsor and other claim conferences for 2013 on our Classes link

We have now updated our Claims Classes link here on the blog with some important information on NFIP 2013 training dates, sponsor workshops, and other important industry conferences you may wish to view here:

https://dimechimes.wordpress.com/classes/

ClaimSmentor sponsor Legacy Claims is hosting 3 FREE Citizens of FL Certification Webinars

Join us for a FREE Webinar – 3 Times to Choose From
	Legacy Claim Services invites you to a Free Certification Webinar for Citizens of Florida!  Get certified from the comfort of your home. This certification webinar will qualify you to work Daily or Catastrophe claims in 2013. Storm Season is just around the corner. We are presently certifying adjusters to handle claims for Citizens through our firm. Don’t let your current certification expire. We are currently recruiting adjusters with a minimum 2 years of experience for our Catastrophe Team as well as Daily Claims Handling for 2013. Please reserve your space by registering today. Space is limited!   Florida Citizens Claims Handling 2013 Adjuster Certification Webinar           Date: Sunday, February 10, 2013 Time: 10:00 AM – 1:00 PM EST                    REGISTER NOW   Date: Sunday, February 10, 2013 Time: 3:00 PM – 6:00 PM EST                     REGISTER NOW   Date: Wednesday, February 13, 2013 Time: 6:30 PM – 9:30 PM EST                     REGISTER NOW         After registering you will receive a confirmation email containing information about joining the Webinar.   System Requirements PC-based attendees Required: Windows® 7, Vista, XP or 2003 Server Mac®-based attendees Required: Mac OS® X 10.5 or newer Mobile attendees Required: iPhone®, iPad®, Android™ phone or Android tablet

ClaimSmentor sponsor University of Central FL Insurance Dept advises Connecticut announces no hurricane deductibles will apply to state Sandy losses

Thanks to long time sponsor Dr Michael Birzon of the University of Central Florida Insurance department for notifying me for distribution to our members that Connecticut has now mandated that the hurricane deductible cannot be applied to Connecticut Hurricane Sandy losses per the following:

From: Florida Insurance University
<flainsu@ucf.edu>
To:
“ClaimSmentor@Dimechimes.com” <ClaimSmentor@Dimechimes.com>
Sent: Wednesday, October 31, 2012 2:45 PM
Subject: Hurricane Deductibles Not Applicable to Sandy-Related Connecticut Claims

The Connecticut insurance department issued a notice
alerting the insurance industry that companies may not impose a hurricane
deductible on Connecticut claims related to superstorm Sandy.

“Please be
advised based on information received from the National Hurricane Center and the
National Weather Service, a ‘Hurricane Warning’ was not issued for the State of
Connecticut nor did Connecticut sustain hurricane force winds as a result of
Storm Sandy,” according to the department’s notice.

“Therefore, pursuant
to Public Act 12-162 Section 1. (b) and the Department’s Filing Review
Guidelines Related to Underwriting Coastal Homeowners Insurance Policies
re-issued on December 9, 2011 (the “Coastal Guidelines”) as it relates to the
use of hurricane deductibles, companies may not impose a hurricane deductible on
Connecticut claims.”

Based on National Weather Service data, the max gust
wind recorded in the state was 86mph in Madison, Conn., and the max sustained
winds recorder were 59mph in Bridgeport, Conn., according to
regulators.

Dr. Michael R. Birzon
UCF/Florida Insurance
University
PO Box 952379
Lake Mary, FL
32795
407-927-1235
FAX-407-386-6454

ClaimSmentor Sponsor Xeneros can assist with all your claim licensing needs for Sandy storm duty assignments

ClaimSmentor welcomes our newest sponsor Xeneros who can handle all of your claims adjuster licensing needs nationwide to assist you with your licensing needs for Hurricane Sandy duty.

Here is their latest blog addressing emergency adjuster licensing for Hurricane Sandy duty:

http://blog.xeneros.net/2012/10/hurricane-sandy-heading-to-east-coast.html

We have added a dedicated ClaimSmentor blog page for all your Hurricane Sandy Claim Deployment needs

Due to the extensive damage from Hurricane Sandy and the massive need for insurance claims adjusters, we have added a new page on our ClaimSmentor information blog dedicated to claim job opportunties for adjusters wishing to work storm duty here:

https://dimechimes.wordpress.com/hurricane-sandy-deployments/

Special NFIP Flood Conference 9/19/12 in New Orleans- good news for those who missed the 2012 NFIP Adjuster Workshops!!

We just received notice from FEMA that they are now hosting a Special NFIP Adjuster Certification class September 19, 2012 for those who missed attending the Adjuster Certfication workshops held each year between January and May.

Here are the complete details we got in their email notfication if you need to register:

SPECIAL 2012 NFIP Adjuster Certification Workshop Seminar conducted by the National Flood Insurance Program This is an NFIP Adjuster Certification Workshop, not a Flood Emergency Briefing September 19, 2012 New Orleans, LA 8:30am – 4:30pm Intercontinental Hotel 444 Saint Charles Avenue Ballroom A New Orleans, LA 70130 REGISTER In response to the flooding associated with Hurricane Isaac, the NFIP will present a special Adjuster Certification Workshop in New Orleans on September 19, 2012 for qualified adjusters to become certified for the current NFIP Adjuster Certification term ending May 31, 2013. Registration for this final 2012 NFIP Adjuster Certification Workshop is now open. Adjusters seeking to renew certification must attend an NFIP Adjuster Certification Workshop. Adjusters seeking to become certified or to upgrade their certification prior to 2013 must attend the certification workshop and also submit an Adjuster Certification Application (FF81-110). This form can be found at www.fema.gov/library/viewRecord.do?id=2581. To sign up to receive NFIP Training Bulletins regarding the 2013 NFIP Adjuster Certification Workshop schedule, please go to www.govdelivery.com. The seminar is from 8:30am – 4:30pm. Sign-in begins at 8:00am. Dress is business casual. Refreshments will be available for purchase inside the hotel. CONTINUING EDUCATION There will be NO CE credits offered for this workshop. REGISTRATION INFORMATION This workshop is FREE, but seating is limited so register early. To register, please use the link above. Please do not reply to this email. If you have questions regarding NFIP Training, please write to nfiptraininginfo@h2opartnersusa.com or visit www.fema.gov/business/nfip/wshops.shtm.Sign Up for NFIP Adjuster Training Bulletins The National Flood Insurance Program is administered by the Federal Emergency Management Agency (FEMA), a component of the U.S. Department of Homeland Security (DHS). National Flood Insurance Program Training | www.fema.gov/business/nfip/wshops.shtm nfiptraininginfo@h2opartnersusa.com | (800) 427-4661

Excellent info provided by Xeneros about Lessons Learned post Isaac on Louisiana Adjuster licensing issues

We had posted a blog with information about Louisiana adjuster licensing as Isaac was approaching the Louisiana coast as the rules regarding working claims in Louisiana had totally changed after Katrina hit which was the last time many independent adjusters had worked there. If you missed that blog, here is the link:

https://dimechimes.wordpress.com/2012/08/27/louisiana-claim-licensing-claim-regulations-breaking-news-more-on-hurricane-isaac/

Xeneros who provides nationwide insurance claims adjuster licensing services for all of your needs has written an excellent blog here outlining problems adjusters, independent adjusting firms, and carriers faced post Isaac landfall as they were unaware of the new licensing procedures in Louisiana.

Great and important information we wanted to share with our readers!

2012 Hurricane season- Tropical Depression 11 now forms in Eastern Atlantic as Isaac approaches Gulf Coast

When it rains it pours!

The Hurricane Center reports in the 5pm ET report that Hurricane Isaac winds are now 80 mile per hour as it approaches the Louisiana coast.

You will also notice on the NOAA link that they have now issued the first advisory for Tropical Depression Eleven in the Eastern Atlantic expecting it to soon research Tropical Storm status.

You can locate both here:

www.nhc.noaa.gov

For wonderful graphics, I also recommend viewing Ralph Tropical Weather’s hurricane site on both on this link:

http://ralphstropicalweather.homestead.com/RalphTropicalWeatherOut.html

What a great resource for Carriers and Adjusting firms during Hurricane season- Emergency Fuel Source!

Gas is always an issue during a major hurricane and your firm may find this source very helpful if gas availability becomes an issue post Isaac making landfall:

http://www.suncoastresources.com/emergency-fuel-supplier-for-isaac-and-other-hurricanes-available-247/

Louisiana Claim licensing, Claim Regulations, Breaking news, more on Hurricane Isaac

Here are resources claim professionals will need for working claims in Louisiana for Hurricane Isaac:

Louisiana Licensing Bulletin effective 2010:

http://www.ldi.la.gov/Licensing/Producer/ApplicationInformation.html

**Make sure to see comments on Page 3 of the below

info on emergency adjuster licenses

http://www.ldi.louisiana.gov/Documents/Licensing/Adjuster/BecomingALicensedAdjusterInLA.pdf

Louisiana Governor Bobby Jindal declares emergency for LA:

http://gov.louisiana.gov/index.cfm?md=newsroom&tmp=detail&articleID=3586

Claim handling legislation for Louisiana as posted on PC360″

http://publish.sbmcloud.com/media/pdf/pc360/claims-guidelines/Louisiana.pdf

Louisiana Windpool known as Citizens of LA website and frequently asked questions (note what it says about your claim being handled by an independent adjuster and home page saying they are closed until 8/31/12- yikes!):

http://www.lacitizens.com/ClaimFAQ.aspx

Greater New Orleans breaking news on Issac through Times-Picayune news at (note this website was well known for it’s consumer blogs on claims during Katrina):

http://www.nola.com/

Here’s an important case you should know about with Louisiana Citizens on the massive class action they lost there as a result of claim handling delays in 2005:

http://news.yahoo.com/louisiana-citizens-loses-state-high-court-fight-202946833.html

Mississippi Adjuster Licensing and Claim Handling Regulations for Hurricane Isaac, News, and More

Here are important links claim professionals will need for working Hurricane Isaac claims in Mississippi. We also posted information for Alabama already and will post for Louisiana next:

MS Department of Insurance link for all independent adjuster and independent entity licenses as well as Public adjuster licenses:

http://www.mid.state.ms.us/licensing/adjuster_licensing.aspx

See what Sircon has to say about MS emergency licenses in this post:

http://www.sircon.com/campaigns/emergency-adjusters.html

Mississippi Claim Handling Regulations as posted on PC360.com:

http://publish.sbmcloud.com/media/pdf/pc360/claims-guidelines/Mississippi.pdf

Updated Mississippi Department of Insurance Regulation updates by year to include Arbitration info:

http://www.mid.state.ms.us/pages/laws_bulletins_regulations.aspx

Mississippi’s Biloxi- Gulfport Sun Herald for local news and closures on Isaac:

http://www.sunherald.com/

Mississippi Emergency Management Website:

http://www.msema.org/

Mississippi Governor Phil Bryant’s disaster emergency declaration order for MS as a result of Isaac:

http://www.governorbryant.com/gov-bryant-declares-state-of-emergency-ahead-of-isaac/

Mississippi Windpool Reinsurance info 2012 and info about 41,000 MS Windpool policies:

http://www.insurancejournal.com/news/southeast/2012/05/01/245469.htm

Mississippi Windpool Website:

http://www.msplans.com/MWUA/Index.htm

Important information on handling claims in Alabama you may need if working claims in Alabama for Hurricane Isaac

Here is important information claim professionals will need if they plan to work claims in Alabama as a result of Isaac to include the Governor emergency declaration, the link for AL emergency adjuster licenses, and claim handling information as well as links to breaking news from the Mobile Press register:

Alabama

Alabama Windpool Info and Links:

https://aiua.org/

Basic AL windpool policy info:

https://aiua.org/pages/basic_coverage

Alabama Emergency Management Website and Contact Numbers:

http://ema.alabama.gov/

Alabama Governor Robert Bentley’s office issues Declaration of Emergency and Evacuation Orders:

http://www.governor.alabama.gov/news/news_detail.aspx?ID=6894

Alabama Department of Insurance link for Emergency Adjuster licenses now that Emergency Declaration Order has been issued for Isaac:

http://www.aldoi.gov/Licensing/EmergencyAdjusterInfo.aspx

Alabama Claim Handling Regulations as posted on Property360.com:

http://publish.sbmcloud.com/media/pdf/pc360/claims-guidelines/Alabama.pdf

Alabama Department of Insurance Claim Handling Regulations for Property and Casualty Claims:

All of these shown regulations below can be found here:

http://www.alabamaadministrativecode.state.al.us/docs/ins/index.html

CHAPTER 482-1-125 STANDARDS FOR PROPERTY/CASUALTY INSURANCE CLAIMS

http://www.alabamaadministrativecode.state.al.us/docs/ins/index.html

CHAPTER 482-1-135 MEDIATION ALTERNATIVE PROCEDURES FOR RESOLUTION OF DISPUTED PERSONAL LINES INSURANCE CLAIMS ARISING FROM HURRICANE, TROPICAL STORM, TORNADOS AND OTHER DISASTERS DAMAGE

CHAPTER 482-1-150

ESTIMATION OF REPLACEMENT COST OF INSURED DWELLINGS

• CHAPTER 482-1-150 ESTIMATION OF REPLACEMENT COST OF INSURED DWELLINGS
• CHAPTER 482-2-101 FIRE CODES, BUILDING CODE, FIRE PREVENTION CODE, EXISTING BUILDINGS CODE

Breaking news link at Alabama Press Register:

http://blog.al.com/live/index.html

Tropical Storm Isaac approaches US…Now is the time to refresh your Xactimate skills with newest sponsor www.TopAdjuster.com

ClaimSmentor welcomes our newest sponsor at www.topadjuster.com run by Chris Hatcher, AIC who provides an excellent opportunity to obtain your Xactimate Level I and II certifications online at a most reasonable cost.

To view more details about Chris’s claims background, you can view his Linkedin profile here. Make sure to notice the many recommendations on his profile from prior students. I did further research through Xactware who certifies instructors and verified Chris’s certification which you too can view here along with his excellent feedback score here.

As any followers of this blog or our ClaimSmentor forums knows, I have always believed in direct training through Xactware and rarely allow an individual training firm to be a sponsor at ClaimSmentor. I have made an exception with Chris Hatcher after watching him several years and first hand observing his professional skills and development with his program resulting in his association with the National Association of Catastrophe Adjusters and a featured speaker and trainer of Xactimate for the Windstorm Network.

Many independent adjusting firms are now requiring the independent adjuster obtain atleast their Level I and II certification on Xactimate usage to provide some comfort level that they are not deploying an adjuster who may be deploying with insufficient skills to be productive on assignment or an independent adjuster who believes they can “learn on the fly” on a catastrophe assignment. This is a development I am happy to see as the Level I, II, and III certification require the adjuster be tested on their Xactimate skills.

I receive numerous complaints annually about Xactimate training firms who have overcrowded classrooms, lack enough instructor help in the classroom, and little support help or material to use in the field when preparing their own estimates. Most Xactimate classes advertised online by most firms do not offer the actual certifications thus you still must pay a seperate fee to obtain your certifications through Xactware.

Top Adjuster is providing the actual certification Level I and Level II certifications so you are getting your training as well as your certification at a substantially lower cost. Definitely worth giving them a try for your certification needs.

Top Adjuster also offers field training classes for independent adjusting firms, insurance carriers, and for claim seminars so please contact Chris and Rachel Hatcher for further details at info@topadjuster.com . If you need Xactimate Sketch training as well you can ask Chris about their new training course on Xactimate Sketch usage.

ClaimSmentor welcomes our newest sponsor- The Society of Certified General Adjusters

There is so much confusion about the various General Adjuster designations from self appointed, the RGA’s (registered General Adjusters), Executive General Adjusters,  and The Society of Certified General Adjusters  which I strongly support.

ClaimSmentor welcomes our newest sponsor, the Society of Certified General Adjusters.

Lee Baker is the head administrator and is a member of ClaimSmentor.
You can visit their website for complete information at:
http://www.certifiedgeneraladjuster.org/
You can view Lee’s background on his ClaimSmentor profile using this link once you login: for our forum members:
http://www.claimsmentor.com/forums/users/101.html

For Linkedin members, here’s the link to Lee’s profile there:

http://www.linkedin.com/profile/view?id=75659382&locale=en_US&trk=tyah
I strongly support their development of this new program providing the SCGA designation.
I personally managed Lee during the horrific 4 in 04 hurricane season in Florida and can personally attest to his qualifications to run this program.
Should you need additional information, you can find contact information on their website as well as on Lee’s ClaimSmentor profile on the link above.

Best Regards,

Debbie Moroy, AIC, IIA
ClaimSmentor Founder
www.claimSmentor.com

 

Florida Attorney Chip Merlin posts information on the Florida Public Adjuster right to Free Speech as FL determines 2008 regulation on immediate contact is unconstitutional

Here are two very important blogs by Chip Merlin and at his 2nd blog on Florida Condominium claims announcing that Florida has declared the 2008 regulation delaying the Public Adjuster’s right to immediate policyholder contact unconstitutional.

For complete details:

http://www.propertyinsurancecoveragelaw.com/2012/07/articles/consumer-protection/public-adjusters-win-free-speech-rights-and-ability-to-promptly-help-policyholders/index.html

http://www.condominiuminsurancelaw.com/2012/07/articles/florida/florida-ban-on-public-adjuster-solicitation-ruled-unconstitutional/

 

Join us July 17th and 19th, 2012 for our online Homeowner policy Liability Claim Training Series- Info to register

We are hosting our next LIVE online claim training series on the Fundmentals of handling liability claims under Homeowner Policies for adjusters who wish to expand their claim handling abilities by understanding the Fundamentals of Liability claims.

For additional information to register and class syllabus, email Dkmoroy@Dimechimes.com.

We will host both an evening and a daytime session should there be a need. The evening class will be held from 6pm to 9pm ET on Tuesday 7/17/12 and the daytime course will be held from 11am ET to 2pm ET the same dates. All course material will include a self study field guide for your use when receiving liability claim ass

We now have 10 additional openings for registrants for our ClaimSmentor Fundamentals of Property Claims course starting 5/8/12

We had previously closed registration for our ten part series online LIVE of our ClaimSmentor Fundamentals of Property Claims Adjusting course which starts up May 8, 2012 and will be held on Tuesday and Thursday evenings from May 8, 2012 through Jnne 14, 2012 (off Memorial Day week).

We have now moved our class to a new software program which will allow to now accept 10 additional registrants for the course if you missed the deadline.

All class info and registration information was in this prior blog along with a link to our 125 question self assessment test to see if you can benefit from this class on this link:

https://dimechimes.wordpress.com/2012/04/28/claimsmentor-fundamentals-of-property-claims-handling-class-begins-may-8-2012-deadline-to-register-is-may-5-2012-at-5pm-et/

We can accept 10 more registrations with a new deadline of 2pm ET Monday May 7, 2012 to register.

 

Spring Cleaning Time! Dust off that 2011 Resume and Update it for 2012 Assignments!

It’s hard to believe we are already at the end of the month of April already.

While doing personal spring cleaning projects this past week, it dawned on my now is a great time to remind adjusters to update their resume with the work completed in 2011 and get it out to the firms you are on their roster for. This would include updates to any additional state adjuster licenses acquired, new assignments completed in 2011, updated references, and more.

When you get your update done, don’t forget to update your resume on ClaimSmentor. It’s simple to do so you will be included in our roster all participating adjusting firms have access to. Just click on the Menu tab in the forums after login then click on the Profile tab and you’ll find the resume field there. If you already have an older resume, just click on Browse and it will over ride the one currently on the roster.

We are still seeing way too many resumes that could use a good revision. While we’ve had a few experiences with adjusters who embellished their resume experience, I find much the opposite where many GREAT candidates leave out important and pertinent details on their resume. It’s only after we’ve discussed an opportunity and I explore their background more that I find out they are selling themselves short in so many cases! Some of the most important elements are missing such as:

1) What is your objective? Are you looking for staff or independent adjusting or claim management positions?

2) Are you looking for catastrophe claim assignments, daily claim assignments (in a fixed territory near home), are you looking to handle property claims only or do you have liability experience as well. Heck some times I don’t even know due to lack of details if the candidate is looking for auto claim assignments, residential claim assignments, or commercial property or liability claims.

3) Often missing are important details on the types of claims you have handled such as mobilehomeowners, flood, residential, retail, small business, churches?

4) What perils are you experienced with? Hail, tornado, hurricane, water, fire, grease fires, theft losses?

These are but a few of the examples and the biggest would be lack of core competencies you have that summarize your skills.

If you need help creating a new and improved resume, we do provide resume services prepared directly by me with over 30 years in claims to include staff and independent claim management so I am well familiar with the key components you need to be considered by an adjusting firm for their “A” list.

Should you wish more information on this resume service or simply want a critique of the one you are using that may not be producing the results you need, then email me at dkmoroy@dimechimes.com for more information.

In case you missed it, here is a link to my published article in Claims Magazine on Catastrophe adjuster resumes as well:

Don’t forget to view our latest published article as the cover story in the August 2007 issue of Claims Magazine (now called www.PropertyCasualty360.com titled a “A Box of Chocolates?”. They did a fantastic job with the cover photo to match the article:

http://www.propertycasualty360.com/2007/08/03/a-box-of-chocolates–

Updating this February 2008, here is a link to our newly published article in Claims Education National Underwriter’s quarterly magazine on “Luck- Where Preparation Meets Opportunity”  :

www.claimseducationmagazine.com/pdfs/CEM_Winter_08_v1.pdf

https://dimechimes.wordpress.com/2008/02/05/luckwhere-preparation-meets-opportunity-published-208-in-claims-education-magazine/

Here is also a link to our first published article from June 2006 on Catastrophe Adjuster resumes published on Claims Magazine(now called PropertyCasualty360.com):

http://www.propertycasualty360.com/2006/05/25/speaking-of–catastrophe-adjusting